Field Service Engineering Manager
Core
Lead a customer-focused engineering services team to deliver intelligent automated manufacturing and distribution technology solutions, overseeing daily operations, resource planning, and service delivery.
Role type
Senior management (Field Service Engineering Manager)
Builds
Customized automation projects for manufacturing and distribution clients
Domain
Industrial automation, robotics, and manufacturing
Required skills
Team leadership, P&L management, budgeting, resource planning, customer relationship management, process improvement, sales support, financial analysis
Preferred skills
Automation, robotics, controls, mechanical and electrical knowledge
Technologies
Microsoft Office Suite, Microsoft Project
Responsibilities
Plan and direct Engineering Services operations; manage daily operations and resource utilization; review financial statements and performance data; provide feedback to stakeholders to improve products; communicate service/build process aspects to customers; drive process improvements; review market analyses and develop sales campaigns; represent the company at trade meetings; provide input into financial planning; analyze and control expenditures; coordinate with sales teams; set employee expectations and provide coaching; foster teamwork culture; manage group P&L and training budget; maintain high team utilization; develop customer relationships; assist with quotes.
Seniority
Senior, hands-on IC with management responsibilities
