Application Support & Automation Analyst (Fixed-Term)
Core
Provide Tier 2/3 support and lead automation delivery for enterprise engineering platforms including IBM DOORS, Jira, Siemens Polarion, and TMSD.
Role type
Senior IC Application Support & Automation Analyst
Builds
Automated workflows, audit scripts, and CI/CD pipelines for engineering platforms
Domain
IT, Telecom & Internet / Enterprise Engineering Platforms
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Python (Jira SDK, REST APIs), Groovy, DXL, Bash, C#, SQL, Jenkins pipeline configuration, Agile delivery
Preferred skills
ITIL, PMP, Atlassian certifications, advanced DXL scripting, Polarion ALM customization, resource management across global teams
Technologies
Python, Groovy, DXL, Bash, C#, SQL, Jenkins, Jira, IBM DOORS, Siemens Polarion, TMSD
Responsibilities
Provide Tier 2/3 support for IBM DOORS, Jira, Siemens Polarion, and TMSD; Develop Python automation scripts using the Jira SDK; Customize Siemens Polarion using Python scripts and Jenkins pipeline integrations; Write DXL scripts to audit IBM DOORS data; Build Python REST API scripts to audit enterprise engineering platforms; Administer Jira and Jira Service Management; Troubleshoot and maintain Jenkins CI/CD pipelines; Lead sprint planning activities; Conduct code reviews for automation deliverables
Seniority
Senior, hands-on IC with delivery leadership
