Internship - IT Documentation and Project Management Support
Core
Support project teams by creating documentation, maintaining project plans, organizing training materials, and coordinating meetings within a Salesforce Platform organization.
Role type
Intern, Project Management Office (PMO) & IT Enablement
Builds
Project documentation, training materials, and status reports for IT service delivery
Domain
IT Services / Salesforce Platform
Required skills
Documentation creation, Project tracking, Training material preparation, Meeting coordination, Data analysis, Process standardization
Preferred skills
Salesforce platform knowledge, IT service management basics
Technologies
Azure DevOps, Jira, Excel, SharePoint, ADO, Word, PowerPoint, Figma, Miro
Responsibilities
Create and maintain project documentation (guidelines, meeting summaries, decision logs); Update project plans and status reports in tracking tools; Prepare training materials and user guides; Coordinate meetings and summarize next steps; Apply templates to standardize documentation; Assist in managing IT service tickets and requests.
Seniority
Intern, student level
