Quality & CIL Associate
Core
Quality & CIL support specialist ensuring compliance with regulations, managing KPIs, and supporting global teams with quality processes and tools.
Role type
Quality & CIL Associate
Builds
Quality management processes, compliance reports, and service handling workflows
Domain
Energy / Engineering / Quality Management
Deliverable
dashboards & analysis
Required skills
Quality Management concepts, Customer complaints handling, Service handling process, MS-Office, Power BI, SAP Quality Module, L6S problem-solving approach, KPI reporting
Preferred skills
Electrical or Mechanical engineering background, Global stakeholder interaction
Technologies
Adonis, OneView, xECM, Relex, CCRP, SAP Q-Notifications, TNPS, Intelex, SAP
Responsibilities
Reporting and following KPI with LSUs, Creation and maintenance of processes in Adonis and documents in OneView / xECM, Support Global Team and LSUs on use of global tools, Support Governance process related to Quality and CIL, Consolidate monthly reports for Quality and CIL, Support HUB EUC team with Quality and CIL Projects and IT tools, QMS Audit support, Support in Relex improvement projects, Ensure compliance with applicable external and internal regulations
Seniority
Individual Contributor