Analyst, Operational Support, Market Operations
Core
Supporting day-to-day operational readiness and resilience of DSM (Data Services Management) services through proactive monitoring, operational checks, incident identification, and stakeholder communication.
Role type
Associate-level operational support analyst
Builds
Operational stability for market data and trading services
Domain
Financial services / Market operations
Required skills
Incident management, operational monitoring, system connectivity validation, stakeholder communication, problem-solving, adherence to procedures, automation tooling, SQL, Python, AWS
Preferred skills
Knowledge of equities/securities/capital markets, RPA (UiPath, Leapwork), DevOps (DXOne), Cloud (AWS Lambda, EC2, S3), Low-code (Power Apps), ITSM (ServiceNow, Jira)
Technologies
Datadog, Control-M, DXOne, Snowflake, Power BI, AWS, Python, JavaScript, HTML, JSON, ServiceNow, Jira, UiPath, Leapwork, Power Automate, Power Apps
Responsibilities
Perform scheduled operational and system-readiness checks across DSM services; Identify and escalate operational, application, and technical issues; Monitor market transitions and trading sessions; Support operational readiness and resilience of critical market services; Contribute to continuous service improvement initiatives including process optimization and automation; Assist with implementation and operational-readiness activities for new services and changes.
Seniority
Associate