Director, Digital/Technical Product Management
Core
Leads teams of Digital or Technology Product Managers to define strategy, roadmap, and execution for complex digital and technology product portfolios, serving USAA members.
Role type
Director, Digital/Technical Product Management
Builds
Digital and technology product portfolios, specifically including platform modernization for Operational Communications Enablement
Domain
Financial services / Digital & Technology Product Management
Deliverable
production ML models | product features
Required skills
Strategic planning, team leadership, product roadmap development, data-driven decision making, Agile/Lean portfolio management, stakeholder influence, risk management, experience design, emerging technology adoption
Preferred skills
Portfolio optimization, executive stakeholder alignment, AI/automation/advanced analytics integration, Customer Communications Management (CCM) experience
Technologies
Agile, Lean Portfolio Management, AI, automation, advanced analytics, CCM platforms
Responsibilities
Attract, select, and develop a Digital/Technology Product Management team; Set new product strategies and oversee roadmap development; Manage day-to-day activities and resources for optimal efficiency; Collaborate with senior leaders and cross-functional teams to drive product launches; Ensure risks are identified and controlled per compliance policies
Seniority
Director, strategic leadership & team management