Executive Director, Digital Product Management- Omnichannel New Member Onboarding
Core
Own and manage the new member onboarding experience across all channels (digital, call center, in-person) to maximize discovery, delivery, and performance of digital products for the military community.
Role type
Executive Director, Digital Product Management
Builds
Omnichannel new member onboarding platforms and digital product portfolios
Domain
Financial services / Military community / Digital transformation
Deliverable
product features
Required skills
Strategic planning, team leadership, stakeholder management, product strategy execution, risk management, regulatory compliance, Agile delivery, omnichannel experience, executive influence
Preferred skills
US military experience, large enterprise organization experience, influence across senior executives
Technologies
Agile delivery frameworks
Responsibilities
Align company and line-of-business objectives to drive digital product performance; lead teams to achieve onboarding strategy goals; manage investments, innovation mix, and prioritization tradeoffs; attract and develop top-tier product management talent; ensure technology capabilities align with architectural standards; identify and control business risks; represent the omnichannel experience in executive meetings.
Seniority
Executive, strategic leadership & mentorship
