Application Support Engineer
Core
Deliver Level 2 IT support and operational health for CDSClear trade management and risk platforms across production and test environments.
Role type
Senior Associate Application Support Engineer (Site Reliability Engineering)
Builds
CDSClear production and UAT environments, clearing services, and operational stability for LCH members and clients
Domain
Financial markets infrastructure / Clearing operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Unix, SQL, Control-M, web services, networking, incident management, disaster recovery testing, change management, capacity and performance management, DevOps toolset collaboration
Preferred skills
AWS experience
Responsibilities
Lead incident management and escalation; coordinate disaster recovery testing; maintain standard operating procedures for clearing sessions; supervise IT support team activity; lead capacity and performance management; collaborate with development teams to improve release reliability; act as primary IT interface to Information Security
Seniority
Senior Associate, hands-on IC