Observability & Event Intelligence - Senior Engineer
Core
Build and manage LSEG's Observability platform to deliver reliable tools for engineering teams, focusing on Datadog, OpenTelemetry, and SaaS integrations.
Role type
Senior IC observability platform engineer
Builds
LSEG's Observability platform (Datadog, BigPanda, Cribl, Splunk, ServiceNow integrations)
Domain
Financial markets infrastructure + Cloud Observability
Required skills
OpenTelemetry, Datadog, Splunk, Terraform, Python, CI/CD, Azure, AWS, ITSM/ITIL, Grafana, Prometheus
Preferred skills
New Relic, Cribl, BigPanda, ServiceNow, ELK stack, Jaeger, Vector
Technologies
Datadog, OpenTelemetry, Terraform, Python, GitLab, Azure, AWS, Splunk, ServiceNow, BigPanda, Cribl, Grafana, Prometheus, ELK, Jaeger, Vector
Responsibilities
Enforce governance, standards, and platform reliability; Control identity, access, and RBAC policies; Connect workflows with change, incident, and problem management; Assess and implement new features, costs, and risks; Deliver self-service onboarding, offboarding, and use cases; Manage platform limits and enforce guardrails; Provide L3 support and advanced troubleshooting; Bridge vendor engineers with internal technical teams; Develop and implement features for LSEG's Observability platform; Implement and integrate OpenTelemetry for standardized instrumentation, distributed tracing, and metrics collection; Deploy and configure SaaS platforms including Datadog, BigPanda, Cribl, Splunk, and ServiceNow integrations; Standardize and automate processes to enhance efficiency and adherence to modern SDLC practices; Collaborate with internal teams to integrate with systems, platforms, and tools, developing SOPs for support; Automate provisioning and integration using Infra as Code practices with Terraform, Python, and Rest APIs; Build and maintain CI/CD pipelines for platform feature delivery; Explore new observability products, conduct proof of concepts, and create roadmaps for implementation; Optimize the usage and cost of the Observability platform by strategizing with platform and application teams.
Seniority
Senior, hands-on IC
