Warehouse Customer Service Representative
Core
Primary point of contact for truck drivers and customers to ensure accurate and timely movement of inbound and outbound freight.
Role type
Warehouse Customer Service Representative
Builds
Inbound and outbound freight logistics operations
Domain
Logistics and Warehousing
Required skills
Verbal and written communication, organizational skills, multi-tasking, prioritization, computer proficiency (Microsoft Office), documentation verification
Preferred skills
Ability to lift 20 lbs.
Responsibilities
Welcome and check in truck drivers, verify Bills of Lading and shipping paperwork, schedule carrier appointments, coordinate shipment readiness, process customer orders and transactions, resolve shipping discrepancies, maintain shipping records
Seniority
Entry-level