Field Service Supervisor
Core
Leading people and processes to deliver a competitive and profitable field service operation for Sandvik's Mechanical Cutting division, overseeing field service technicians and managing warranty claims.
Role type
Field Service Supervisor
Builds
Field service operations for underground equipment in the mining and mineral processing industries
Domain
Mining equipment maintenance and field service
Required skills
Supervisory experience, mechanical trade qualification, EHS leadership, team development, warranty claim management, resource planning, customer liaison
Preferred skills
Certificate IV or Diploma in Business (Front Line Management), strong communication skills
Technologies
Computer maintenance system
Responsibilities
Planning labour and resource utilization, supervising and directing team members, coordinating field service technicians, processing warranty claims, developing and training field service personnel, managing field service jobs on computer maintenance system, participating in project-based work
Seniority
Mid-level supervisor