Senior Training & Center Specialist
Core
Coordinate daily operations of a Customer Experience and Technology Center, running technical training programs, machining trials, and demonstrations to support business growth.
Role type
Senior Training & Center Specialist (IC)
Builds
Technical training programs, customer demonstrations, machining trials, and operational reports
Domain
Industrial manufacturing / Metal cutting / CNC machining
Required skills
CNC machine operation, CAM programming, technical training delivery, project coordination, cross-functional team coordination, supplier management, budgeting and forecasting, continuous improvement, safety and quality standards
Preferred skills
None stated
Technologies
Microsoft 365, CNC machines, CAM software
Responsibilities
Coordinate daily center operations and ensure efficient utilization of machines and facilities; Plan and execute customer projects, technical demonstrations, and machining trials; Organize and run technical training programs for customers, distributors, and employees; Program, set up, and operate CNC machines and create CAM programs for customer applications; Coordinate activities across Sales, Marketing, Product Management, Engineering, and R&D; Manage suppliers and service providers related to equipment and facility operations; Support budgeting, forecasting, reporting, and performance monitoring; Drive continuous improvement, operational excellence, safety, and quality standards; Support business development and strategic customer activities.
Seniority
Senior, hands-on IC