Head of Global Technology Services
Core
Lead the newly formed Global Technology Services organization to deliver reliable, scalable, and business-focused technology services across global operations, driving a shift from reactive operations to proactive prevention and continuous improvement.
Role type
Senior IC Head of Global Technology Services (IT Operations)
Builds
A connected global organization delivering technology services for workplace technology, enterprise platforms, infrastructure, network, and global support services.
Domain
Industrial manufacturing / IT Operations
Required skills
Global technology services leadership, operational transformation, strategic supplier relationship management, leadership team development, multi-domain technology expertise, governance establishment, autonomous operations strategy.
Preferred skills
Experience in industrial/manufacturing/asset-intensive environments, experience in decentralized organizations, deep expertise in at least two technology domains.
Technologies
agentic AI, backend services optimization
Responsibilities
Build and develop a cohesive leadership team with shared accountability; Drive the shift from reactive operations to proactive prevention; Lead strategic supplier relationships; Establish governance, operating rhythms, and performance measures; Balance global standards with local business needs; Set strategic direction focusing on resilience, quality, and cost transparency.
Seniority
Senior, hands-on IC