Short Term Build Analyst
Core
Produces and delivers short-term resource plans (1-12 weeks) for Customer Operations to optimize scheduling and profitability.
Role type
Short-term build analyst (resource planning)
Builds
Operational resource plans and staffing forecasts
Domain
Energy services / Customer Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Resource planning principles, eWFM, Microsoft Office (Excel, PowerPoint), stakeholder management, data analysis, scenario modelling
Preferred skills
Numeracy, attention to detail, continuous learning
Technologies
eWFM, Microsoft Office, RP Intranet
Responsibilities
Forecast staffing levels and service levels, interpret performance deviations from metrics, lead stakeholder discussions on planning inputs, conduct pre and post event analysis, audit workforce management systems, design governance processes
Seniority
Individual Contributor
