Director of IT Infrastructure
Core
Lead enterprise IT infrastructure, networking, and data center operations for a multi-property hospitality environment.
Role type
Director of IT Infrastructure
Builds
Enterprise networking, telecommunications, data center operations, virtualization, and technology asset management for Loews Hotels resorts.
Domain
Hospitality / Enterprise IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise infrastructure strategy, enterprise networking, telecommunications, data center operations, virtualization, technology asset management, disaster recovery, business continuity, change management, vendor management, budgeting
Preferred skills
Cisco CCNA/CCNP, VMware VCP, Citrix CCA, ITIL, project management, cloud infrastructure, cybersecurity
Technologies
Cisco (Nexus, Ruckus, HPE), VMware, Nutanix, Citrix Virtual Apps and Desktops, SolarWinds, TCP/IP, BGP, OSPF, EIGRP, VXLAN, fiber, copper
Responsibilities
Lead and develop the IT Infrastructure team supporting 24x7x365 resort operations; Develop and execute infrastructure strategies; Oversee enterprise networking, telecommunications, wireless technologies, data center operations, virtualization platforms, storage environments, and server infrastructure; Manage the lifecycle, inventory, and refresh strategy for more than $20 million in technology assets; Oversee Citrix Virtual Apps and Desktops, virtualization platforms, Nutanix storage infrastructure, and associated enterprise technologies; Partner with Loews Hotels Home Office on enterprise projects, infrastructure initiatives, and cybersecurity programs; Ensure high availability, reliability, and resiliency of enterprise networks and telecommunications systems; Lead disaster recovery, business continuity, and data protection testing; Direct change management processes for infrastructure upgrades, implementations, maintenance activities, and system decommissioning; Manage infrastructure projects, including prioritization, resource allocation, status reporting, and successful execution; Develop and maintain infrastructure standards, technical documentation, network diagrams, and operating procedures; Manage vendor relationships, technology contracts, and service providers; Support the development and management of operational and capital technology budgets; Travel throughout the campus and resort properties to support projects, technology deployments, and operational needs
Seniority
Director, strategic leadership & team management