Housekeeping Supervisor
Core
Lead housekeeping operations for 300 guestrooms and public spaces at a high-energy hotel, ensuring cleanliness and guest satisfaction.
Role type
Housekeeping Supervisor (Hospitality)
Builds
Clean guest rooms, public areas, and dining venues for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Team leadership, room inspection, schedule management, task assignment, guest issue resolution, training delivery, cross-department coordination, inventory management, payroll assistance, record keeping
Preferred skills
Supervisory experience, knowledge of cleaning techniques and safety standards, Microsoft Office proficiency
Technologies
Microsoft Office Suite (Excel, Word, Teams, PowerPoint)
Responsibilities
Supervise daily housekeeping activities including room cleaning and turndown service; inspect guest rooms and public spaces for cleanliness; assign tasks and manage workload; respond to guest requests and resolve issues; lead, coach, and motivate housekeeping team members; conduct training on cleaning techniques and safety procedures; coordinate with Front Office and Engineering for room readiness; assist with scheduling, payroll, and inventory management; maintain accurate records of inspections and performance metrics
Seniority
Mid-level Supervisor, hands-on leadership