Salesforce COE - Senior Service Delivery Manager
Core
Lead delivery teams responsible for the design, build, deployment, and support of Salesforce-related applications.
Role type
Senior Service Delivery Manager (Salesforce)
Builds
Full-stack technology products and services for Business Partners and IT delivery partners
Domain
Financial Services / Salesforce Platform
Required skills
Strategic planning, resource planning/management, Agile methodology, Salesforce platform expertise (Sales, Service, Marketing, Financial Services, Agentforce, Data Clouds), team leadership, release coordination
Preferred skills
Large scale enterprise experience, modern data architecture, service-oriented/event driven architecture, MuleSoft, shared services, Financial Services industry
Technologies
Salesforce, MuleSoft, Agentforce, Data Clouds
Responsibilities
Direct end-to-end Salesforce technology project execution, ensure on-time and high-quality delivery, evaluate delivery plans and remove roadblocks, manage technical team recruitment and performance, establish onshore/offshore delivery models, align staffing to budgets, partner with business and IT on technology strategy, coordinate release plans
Seniority
Senior, hands-on IC with management responsibilities
