CDD Operational Performance Manager
Core
Strengthening the Customer Due Diligence (CDD) control environment through risk-based quality reviews, thematic assurance, and data-driven analysis to ensure effective, scalable, and aligned risk management.
Role type
Senior IC operational performance manager (assurances & controls)
Builds
Robust CDD decision-making frameworks and continuous improvement in risk management processes
Domain
Financial services / Anti-Money Laundering (AML) / Know Your Customer (KYC)
Required skills
AML, KYC, CDD, and EDD regulatory knowledge; systems and control testing; root cause analysis; risk assessment; thematic review leadership; data integrity assessment
Preferred skills
ICA or ACAMS certification; AI in Compliance or automation assurance experience; coaching or mentoring experience
Technologies
AI-enabled processes; automated workflows; data-driven controls
Responsibilities
Leading risk-based quality reviews and controls testing across Onboarding and Ongoing Monitoring; providing expert challenge on complex CDD decisions and risk assessments; identifying systemic issues and control deficiencies; assessing automated workflows and AI-enabled processes; building relationships across Advisory, Delivery, Quality, Operations, and Risk teams
Seniority
Senior, hands-on IC