Area Customer Experience Specialist - Buffalo Grove
Core
Financial concierge providing multi-branch support, processing transactions, and selling banking products to walk-in customers.
Role type
Branch Banking Specialist (Area Customer Experience Specialist)
Builds
Deposit, loan, and other banking products and services for consumer and business customers
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, transaction processing, cash handling, banking product knowledge, technology education, regulatory compliance
Preferred skills
Cash handling, sales acumen, consumer lending knowledge, business banking knowledge, presentation skills, military service experience
Technologies
Online banking, mobile banking, ATM banking
Responsibilities
Provide coverage in all aspects of branch banking including customer transactions and servicing needs; Process customer transactions accurately and efficiently maintaining proper cash controls; Educate customers on deposits, loans, and bank technology; Travel between multiple branch locations throughout the week.
Seniority
Entry-level to Mid-level, hands-on IC