Global Service Desk Training Specialist Contractor
Core
Develop and deliver training programs on payment processing products, processes, and technologies for internal and external customers.
Role type
Training Specialist (Payment Processing)
Builds
Training content and delivery systems for payment products
Domain
Financial Services / Payment Processing
Deliverable
product features
Required skills
Training delivery, subject matter expertise in payment processing, system analysis, regulatory compliance knowledge, presentation skills
Preferred skills
Full training life cycle experience (analysis, design, delivery, evaluation), second language proficiency, relevant training certification
Technologies
Payment processing systems and ancillary products
Responsibilities
Develop and deliver training programs, maintain existing training content and systems, provide presentations and demonstrations, evaluate business outcomes, support on-site client training
Seniority
Individual Contributor, Entry to Mid-level