Director, Issues Management
Core
Lead enterprise risk, compliance, and governance programs to protect the business, clients, and partners while enabling sustainable growth in a global payments landscape.
Role type
Director, Issues Management (Enterprise Risk & Compliance)
Builds
Enterprise risk frameworks, compliance programs, governance reporting, and operational resilience capabilities.
Domain
Financial Services / Payments / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise risk management, regulatory compliance, governance frameworks, business continuity planning, strategic decision-making, team leadership, audit practices, operational resilience, risk-based decision-making, continuous improvement.
Preferred skills
Payments or financial services industry experience, advanced degree in related field, professional risk/compliance/governance certification, leading enterprise-wide transformation initiatives.
Technologies
N/A
Responsibilities
Lead the evolution of enterprise risk and compliance programs; Shape risk-informed decision-making across the business; Strengthen operational resilience and business continuity capabilities; Champion a culture of accountability and ethical conduct; Drive continuous improvement across risk, audit, and assurance processes.
Seniority
Director, strategic leadership & team management

