Claims Service Specialist
Hybrid · United StatesNo visa sponsorship
Core
Guide policyholders through auto insurance claims, collect accident facts, investigate claim details, and assist customers in getting back on the road safely.
Role type
Entry-level Auto Claims Specialist
Builds
Customer claim resolution and recovery services
Domain
Insurance / Auto Claims
Deliverable
client delivery
Required skills
Customer service, problem-solving, empathy, multitasking, detail-oriented
Preferred skills
Claims experience, high-volume call center experience, Active Adjusters license
Responsibilities
Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, resolve customer concerns
Seniority
Entry-level, individual contributor