Senior Staff Machine Learning Engineer
Core
Architect and lead the development of GEICO's virtual agent platform using Generative AI to enhance productivity and service quality for 20,000+ contact center employees.
Role type
Senior Staff IC Machine Learning Engineer (Generative AI Platform)
Builds
Scalable GenAI agentic workflows, knowledge graphs, and orchestration systems for contact center operations
Domain
Insurance / Generative AI / Enterprise Software
Deliverable
production ML models | product features
Required skills
Generative AI architecture, LLM fine-tuning, distributed systems design, cloud platform engineering, technical leadership, system evaluation
Preferred skills
None stated
Technologies
Python, Java, C++, C#, ElasticSearch, Qdrant, Snowflake, Kafka, PostgreSQL, MongoDB, Cassandra, Spark, Ray, Airflow, Temporal, Azure, AWS
Responsibilities
Design and develop scalable GenAI platform components; Evaluate and select software technologies; Collaborate with cross-functional teams to define roadmaps; Lead engineering teams and mentor junior staff; Troubleshoot complex system issues
Seniority
Senior Staff, hands-on IC with strategic leadership
