Senior Director - Operations & Transformation
Core
Senior-most operations leader in Bangalore shaping growth, performance, and strategic evolution of India operations for a global capability centre.
Role type
Senior Director, Operations & Transformation
Builds
Global Capabilities Centre operations and strategic transformation programs
Domain
Financial services / Insurance / Benefits administration
Required skills
Strategic leadership, organizational transformation, operational excellence, stakeholder management, team building, digital enablement, risk management, workforce planning, process optimization, executive engagement
Preferred skills
Lean Six Sigma, PMP, insurance industry credentials
Technologies
Automation, analytics, AI
Responsibilities
Provide strategic leadership for the Bangalore Office and operational delivery teams; Partner with enterprise leaders to define and execute growth roadmaps; Drive continuous improvement and operational excellence initiatives; Lead organizational transformation and capability expansion; Manage complex stakeholder environments across geographies; Build and develop high-performing leadership teams
Seniority
Senior Director, hands-on IC with strategic oversight
