Customer Service Coordinator (Registered Agent) – Hybrid (Nationwide) R0060675
Core
Provide strategic support to key customers in the corporate and registered agent industry by managing complex filings, onboarding processes, and client inquiries.
Role type
Senior Customer Service Coordinator (Registered Agent)
Builds
Corporate services solutions for business entities
Domain
Legal services / Corporate compliance
Required skills
50 state filing knowledge, corporate document retrieval, complex problem-solving, CRM mastery, project management, strategic communication
Preferred skills
In-house legal team experience, law firm experience, CPA firm experience, Bachelor's degree
Technologies
CRM systems, office equipment
Responsibilities
Manage complex onboarding processes for large customers, prepare and file corporate documents (incorporations, amendments, annual reports), obtain certificates of status, process apostilles and legalizations, resolve specialized client inquiries, analyze renewal and upselling opportunities, mentor new team members
Seniority
Senior, hands-on IC