Executive Director of Operations Solutions Delivery & Shared Services - LH
Core
Leading centers of excellence for business delivery resources to implement/enhance operational capabilities including business solutions architects, business requirements, testing, business readiness, and training.
Role type
Executive Director of Operations Solutions Delivery & Shared Services
Builds
Operational capabilities, process and system improvements, and enterprise strategic initiatives for the operations organization
Domain
Healthcare operations, TPA administration, payer operations
Required skills
Strategic leadership, process improvement, operational excellence, performance management, cross-functional issue resolution, quality assurance, compliance, workforce/inventory management, executive-level influence
Preferred skills
MBA/MHA, Lean/Six Sigma certification, healthcare TPA/health plan/payer/benefits administration experience
Technologies
N/A
Responsibilities
Lead centers of excellence for business delivery resources; ensure new/enhanced capabilities are delivered on-time and within budget; guide operations center of excellence resources for cross-functional issue resolution and compliance; drive execution engine for implementing and enhancing capabilities
Seniority
Executive, strategic leadership & mentorship