Director STARS Strategy & Planning
Core
Leading the execution and operational oversight of the Medicare Stars strategy while driving the Member Experience portfolio for Medicare Advantage (MAPD) and Prescription Drug Plan (PDP) performance.
Role type
Senior Director, Healthcare Strategy & Operations
Builds
Enterprise Stars performance goals and Member Experience initiatives
Domain
Healthcare / Medicare / Quality Improvement
Required skills
Healthcare strategy, Medicare operations, program management, cross-functional leadership, executive influence, strategic thinking, project management, operational execution, data analytics, team leadership
Preferred skills
Medicare Stars strategy experience, quality improvement, member experience initiatives, PMP certification, Lean Six Sigma, data-driven performance metrics
Technologies
CMS Stars Program, data and performance metrics
Responsibilities
Lead execution and operational oversight of the Medicare Stars strategy, drive the Member Experience portfolio, ensure cross-functional alignment and accountability for strategic initiatives, translate strategy into execution through governance and collaboration, strengthen execution and enhance cross-functional coordination, enable the Vice President to focus on enterprise strategy.
Seniority
Director, strategic leadership
