Lead CX/UX Designer
Core
Lead design direction and strategy for a product line in the Dutch Tax & Accounting portfolio, aligning user needs with business goals and regulatory constraints.
Role type
Senior IC Lead CX/UX Designer (People Management)
Builds
User-centered software solutions for tax professionals and accountants
Domain
Tax & Accounting, B2B SaaS, Regulated Finance
Deliverable
production ML models | product features
Required skills
Strategic design leadership, People management (4-5 direct reports), Service design, AI-enabled experience design, Research strategy, Design systems, Accessibility (WCAG), Agile
Preferred skills
Tax & Accounting domain experience, AI/LLM orchestration, Behavioral analytics
Technologies
Figma, HTML5/CSS3
Responsibilities
Own design direction across multiple products, Lead research strategy and execution, Coach and develop a team of designers, Integrate AI-powered experiences and responsible AI principles, Partner with Product and Engineering on roadmap priorities
Seniority
Senior, hands-on IC with people management