Services Engineer (M/F/D)
Core
Providing pre- and post-sales support for a German Tier-1 customer, including planning and executing customer tests, product demonstrations, and homologation tests.
Role type
Senior Services Engineer (Hardware/Software)
Builds
ADTRAN hardware and software solutions for enterprise customers
Domain
Telecommunications / Network Infrastructure
Required skills
Linux administration, IP networking, routing, Docker containerization, automated deployment, system hardening, technical training, incident management
Preferred skills
Experience with Tier-1 customer environments, bilingual communication (German/English), travel readiness
Technologies
Linux, Docker, IP networks, Routing, Firewall, VM environments
Responsibilities
Plan and execute customer tests, demonstrations, and homologation tests; Support installation and commissioning of ADTRAN products; Troubleshoot and resolve customer issues using structured methods; Develop and maintain automated installation and deployment processes; Integrate application software into customer VM environments; Collaborate with development teams to resolve technical questions; Conduct technical training for customers and internal teams; Mentor apprentices and dual students.
Seniority
Mid-Senior, hands-on IC
