Associate Center Operations Director
Core
Oversees day-to-day operations of a primary care center, focusing on patient experience, scheduling optimization, workforce planning, and team culture.
Role type
Associate Center Operations Director
Builds
Primary care center operations and patient care delivery
Domain
Healthcare / Primary Care
Required skills
Workforce planning, Scheduling optimization, Patient experience management, Team engagement and retention, Data-driven decision making, Regulatory compliance, Critical reasoning, Organizational skills
Preferred skills
Healthcare administration background, Business acumen
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality, Manage patient disenrollment and orphan patient care, Develop workforce planning strategies, Oversee staff onboarding and training, Implement initiatives to boost staff morale and reduce turnover, Ensure compliance with local, state, and federal laws
Seniority
Senior, hands-on IC