Market Associate Center Operations Director
Core
Oversee day-to-day operations of a primary care center, focusing on patient experience, scheduling optimization, workforce planning, and team culture.
Role type
Senior Operations Director (Primary Care)
Builds
Operational efficiency and patient access in a primary care clinic
Domain
Healthcare / Primary Care
Required skills
Workforce planning, Scheduling optimization, Patient experience management, Team retention strategies, Regulatory compliance, Data-driven decision making, Staff onboarding, Critical reasoning
Preferred skills
Healthcare administration background, Business acumen, Relationship building
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality, Manage patient disenrollment and orphan patient care, Develop workforce planning strategies, Implement staff onboarding and retention initiatives, Ensure regulatory compliance, Enhance patient satisfaction through feedback loops
Seniority
Senior, hands-on IC