Medical Assistant Lead
Core
Lead a team of Care Promoters and clinical staff while performing Medical Assistant duties to ensure smooth center operations and high-quality patient care.
Role type
Senior Medical Assistant Lead (Team Lead)
Builds
Patient care workflows, team performance, and operational efficiency in primary care settings
Domain
Healthcare / Primary Care
Required skills
Medical Assistant certification, BLS certification, patient intake procedures, vitals collection, specimen handling, team leadership, schedule management, EMR system proficiency, conflict resolution, customer service, inventory management, medication verification
Preferred skills
EMR system experience, geriatric patient experience, bilingual capabilities
Technologies
Microsoft Office Suite, EMR systems
Responsibilities
Leads Care Promoters and clinical staff, monitors team performance and schedules, provides medical assistant care to patients, assists physicians in ambulatory settings, liaises with medical and leadership staff, assembles and disassembles patient medical records, inputs patient charges, resolves customer-service issues, ensures patient flow, handles walk-in patient screening, manages phone calls and messages, verifies medication accuracy, manages medical product deliveries and invoices, monitors waiting times, coordinates lab specimens, acquires hospital reports, obtains and records vital signs and patient history, prepares patients for provider examination
Seniority
Senior, hands-on IC with leadership responsibilities