Associate Center Operations Director
Core
Overseeing day-to-day operations of a primary care center, including scheduling optimization, patient experience management, and workforce planning.
Role type
Associate Center Operations Director
Builds
Primary care center operations and patient access
Domain
Healthcare / Primary Care
Required skills
Workforce planning, Scheduling optimization, Patient experience management, Team retention strategies, Data-driven decision making, Regulatory compliance, Staff onboarding, Critical reasoning
Preferred skills
Business acumen, Relationship building, Problem-solving
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality, Manage patient disenrollment and orphan patient care, Cultivate center culture and staff engagement, Develop workforce planning strategies, Oversee line staff onboarding and training, Monitor key performance indicators
Seniority
Mid-level Manager