Center Operations Director (Float) (Associate) - Houston, TX
Core
Overseeing day-to-day operations of primary care centers, including scheduling optimization, patient experience, workforce planning, and staff retention.
Role type
Senior operations manager (healthcare)
Builds
Primary care clinic operations and patient access
Domain
Healthcare / Primary Care
Required skills
Workforce planning, scheduling optimization, patient experience management, staff retention strategies, regulatory compliance, data-driven decision making, team leadership, onboarding management
Preferred skills
Business acumen, critical reasoning, problem-solving, organizational skills
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality, manage patient disenrollment and orphan patient care, cultivate center culture and staff engagement, execute workforce planning and onboarding, monitor key performance indicators
Seniority
Senior, hands-on IC