Market Associate Center Operations Director
Core
Overseeing day-to-day operations of a primary care center, including performance management, scheduling optimization, patient experience, and workforce planning.
Role type
Senior Operations Director (Primary Care)
Builds
Operational efficiency and patient access in a primary care clinic
Domain
Healthcare / Primary Care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Workforce planning, scheduling optimization, patient retention strategies, team engagement, regulatory compliance, data-driven decision making, staff onboarding, critical reasoning, problem solving
Preferred skills
Healthcare administration background, business acumen, relationship building
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality, manage patient disenrollment and orphan patient care, cultivate center culture and staff engagement, execute workforce planning strategies, oversee line staff onboarding and retention, analyze key performance indicators
Seniority
Senior, hands-on IC with supervisory responsibilities
