Director, Business Operations
Core
Lead enterprise-wide efforts to accelerate the movement from idea to customer value by identifying and eliminating bottlenecks across the product and operational lifecycle.
Role type
Director, Business Operations (Strategy & Transformation)
Builds
Enterprise-wide operational efficiency and streamlined workflows across product strategy, security, infrastructure, compliance, and customer adoption.
Domain
Technology / Business Operations / Organizational Transformation
Deliverable
product features | dashboards & analysis
Required skills
Systems thinking, Cross-functional leadership, Process analysis, Stakeholder influence, Change management, Operational efficiency, Risk assessment, Strategic planning, Workflow automation, Organizational design
Preferred skills
Operational excellence, Business transformation consulting, AI enablement, Digital transformation, Regulated industry experience, Product development lifecycle knowledge
Responsibilities
Identify and analyze bottlenecks slowing the movement from concept to customer value, Break complex business processes into components to understand risks and dependencies, Partner with leaders to identify opportunities for simplification and automation, Establish accountability structures and operating rhythms, Lead cross-functional initiatives to improve cycle time and organizational effectiveness, Facilitate best-practice sharing across business units, Navigate organizational resistance and influence change, Partner with executive leadership to identify strategic transformation opportunities
Seniority
Director, strategic leadership & cross-functional influence
