Conseiller service à la clientèle H/F
Core
Customer support and implementation specialist for Everwin GX, a management software solution for SMEs.
Role type
Mid-level IC customer support engineer (ERP)
Builds
Everwin GX management software for SMEs
Domain
Enterprise Resource Planning (ERP) / Small and Medium-sized Enterprises (SME)
Required skills
SQL Server, customer support, software configuration, stakeholder communication, knowledge base management, software updates
Preferred skills
ERP management, accounting, relationship management
Responsibilities
Resolve customer requests and provide personalized assistance, guide clients on software usage and configuration, configure software in MS SQL Server, support consultants on projects, participate in occasional development missions, update knowledge base with best practices, manage GX updates
Seniority
Mid-level, hands-on IC
