Support Consultant- H

Office - Springhill Medical Center (Mobile, AL)💼 Full-time💰 $27–$27🗓 2026-07-22 → 2026-09-26

Core

Deliver Level 1 and Level 2 technical support for global Managed Services clients, focusing on troubleshooting, case resolution, and maintaining application/system performance.

Role type

Support Consultant (Level 1 & 2)

Builds

Reliable and accurate system functionality across multiple applications and technologies

Domain

Healthcare IT / Managed Services

Deliverable

client delivery

Required skills

SQL querying, data validation, troubleshooting, application configuration, integration engine familiarity (Cloverleaf/Mirth), root cause analysis, data reconciliation

Preferred skills

Healthcare systems knowledge, EHR familiarity

Technologies

SQL, Cloverleaf, Mirth, HL7, APIs

Responsibilities

Handle live calls and triage technical issues, diagnose and resolve functional/technical problems, execute SQL queries for data analysis and validation, assist with application setup and maintenance, document customer issues and resolutions, escalate complex cases

Seniority

Junior, hands-on IC

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About harriscomputer

Rialtas is the market leader in providing accounting and administrative software and services for local councils in England and Wales. Rialtas is proud to be part of the Harris Computer family, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. The opportunity for personal career growth, as a result, is significant