CareerPlan

Account Manager Associate I - Commercial Lines

Nashville, TN, USFull-time2026-11-09 → 2026-11-11

Core

Assist Account Executives and Account Managers with servicing tasks, preparing certificates of insurance, processing loss runs, and providing customer service for commercial insurance clients.

Role type

Associate Account Manager (Commercial Lines)

Builds

Insurance policies, certificates, and loss run reports for commercial clients

Domain

Insurance / Commercial Lines

Required skills

customer service, problem solving, data entry, Microsoft Office, automated agency management systems

Preferred skills

insurance experience, self-starter, adaptability, written and verbal English communications

Technologies

Microsoft Office, automated agency management systems

Responsibilities

Prepare certificates of insurance and certificate holders updates; Order and process scheduled and on-demand loss runs; Process direct bill and agency bill endorsements and audits; Provide quality customer service to clients, team members, and carriers; Prepare policy binders for delivery; Maintain an accurate suspense system; Input and maintain data on account management systems

Seniority

Entry-level to Junior, hands-on IC