Commercial Account Executive
Core
Manage complex commercial client insurance programs, acting as a point of contact for producers and vendors while overseeing policy administration and renewals.
Role type
Senior IC commercial account executive
Builds
Client insurance programs and policy documentation
Domain
Insurance / Commercial Lines
Required skills
Commercial insurance program management, Acord application creation, COPE spreadsheet management, Loss summary preparation, Proposal and binder preparation, Policy audit processing, Accounting discrepancy resolution, Coverage gap identification, Premium finance request processing, Vendor coordination, Client relationship management, Insurance contract interpretation, Carrier communication, Premium analysis software proficiency, Carrier rating program usage, Policy form and endorsement knowledge, Agency management system utilization
Preferred skills
Texas P&C Agent license, Bachelor's Degree, 5+ years midmarket commercial account manager experience, CIC and CRM certifications, Multi-tasking and prioritization, Proactive work style, Commercial lines analysis, Client problem solving, Confidentiality and diplomacy
Technologies
Acord, Agency management systems, Premium analysis software, Carrier online rating programs, Microsoft Word, Microsoft Excel
Responsibilities
Manage larger and more complex accounts than the Associate Account Executive, Act as a point of contact with the Producer, Initiate correspondence with the marketplace, Act as a contact with vendors to ensure proper processing of requests, Maintain positive client relationship and have the ability to analyze situations, make reasonable decisions and follow-through, Manage Accounts Receivables, Manage Direct Billing with respect to Cancellations, Create Acord applications, including Supplementals, as needed, for submissions to Marketing Department and/or carriers, Create and complete COPE spreadsheets, as needed, Prepare Loss Summaries, Prepare proposals for renewal terms, Issue Acord Insurance Binders for renewal terms, Initiate Premium Finance Requests, Prepare Schedules of Insurance for delivery to client, Prepare policies for delivery to client, Process Policy Audits and Monthly Reports, Identify and resolve Accounting discrepancies, Create requests for changes to client's coverages, Process mail and phone requests on daily basis, Perform Quality check and control on insurance policies in their entirety, Analyze insurance quotes and make recommendations, Design insurance program for client based on defined needs, Utilize agency management system to monitor pre-defined activities, Identify and address any coverage gaps with producer, carrier and client, Delegate tasks to Account Managers, as well as outsourcing teams, as appropriate, Ensure Account Manager is performing all tasks as outlined in the MMA Assistant Account Manager or Account Manager Job Description, Client facing meeting as required, either in-house or offsite, Become proficient using premium analysis software, Utilize carrier online rating programs as necessary, Maintain knowledge of policy forms and endorsements with ability to explain detailed coverage provisions to the client and Account Manager
Seniority
Senior, hands-on IC