Senior Account Manager, Commercial Lines
Core
Managing a book of commercial property/casualty insurance business, serving as the primary point of contact for large clients, and ensuring account retention through strategic planning and carrier liaison.
Role type
Senior Account Manager (Commercial Lines)
Builds
Retained client relationships and optimized insurance coverage strategies for commercial accounts
Domain
Insurance Brokerage / Property & Casualty
Deliverable
client delivery
Required skills
commercial insurance product knowledge, client relationship management, carrier negotiation, account retention strategies, policy interpretation, billing troubleshooting, report preparation, team mentorship
Preferred skills
advanced professional designations (AAI, ARM, CIC, CPCU), bilingual English/Spanish
Technologies
automated agency management systems
Responsibilities
manage a book of business with autonomy, serve as primary contact for large/complex clients, develop client strategies with producers, negotiate with underwriters and carriers, troubleshoot billing issues, oversee account administrators, mentor junior staff, prepare management reports
Seniority
Senior, hands-on IC with mentorship duties