Ingeniero de Soporte Técnico
Core
Provide specialized technical support for mining products and services, including diagnosis, installation, commissioning, and maintenance of equipment.
Role type
Technical Support Engineer (Mining Equipment)
Builds
Operational reliability and performance of mining machinery and systems
Domain
Mining industry + industrial equipment maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
mechanical/metallurgical/industrial/civil mechanical engineering degree, advanced technical drawing and P&ID interpretation, advanced Excel, SAP ERP, AutoCAD, SolidWorks, technical communication in Spanish and English
Preferred skills
industrial process knowledge, FMEA/RCA/failure analysis methodologies, safety regulations knowledge (Chilean), technical project management, client relations experience
Technologies
SAP, AutoCAD, SolidWorks
Responsibilities
Provide specialized technical support for products and services, advise commercial and engineering teams on product selection and technical requirements, manage engineering projects requiring technical supervision, evaluate product performance and identify improvement opportunities, travel to client sites for support and training
Seniority
Mid-level, hands-on IC