Benefits Account Manager (Large Group)
Core
Delivering client experience and service standards for large group benefits clients (100+ employees), leading renewal/enrollment processes, and serving as a resource on market conditions and regulatory changes.
Role type
Account Manager (Large Group Benefits)
Builds
Client service delivery and retention for large group insurance plans
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Group medical/dental/vision/life/disability products knowledge, self-funded plan experience, customer service, regulatory compliance knowledge, documentation accuracy
Preferred skills
Self-funded plan experience, BenefitPoint/ImageRight proficiency, bilingual English/Spanish
Technologies
Excel, Word, Outlook, Teams, Adobe, BenefitPoint, ImageRight
Responsibilities
Lead pre-renewal, renewal, and enrollment processes; serve as a resource to clients on daily service needs, market conditions, and regulatory changes; maintain timely and accurate documentation in agency management systems
Seniority
Mid-level, hands-on IC