Trust & Safety Specialist (Content Moderator) with English and Spanish
Core
Review, classify, and remove user-generated content (text, audio, video) and investigate reported issues to ensure online platform safety and integrity.
Role type
Content Moderator / Trust & Safety Specialist
Builds
Safe online environments for platform clients
Domain
Internet platforms / Content Moderation / Responsible AI
Deliverable
physical/clinical work
Required skills
Spanish (fluent), English, emotional resilience, critical thinking, attention to detail, ability to work objectively
Preferred skills
Knowledge of responsible AI, internet culture, political and social awareness of relevant markets
Technologies
Content moderation tools, Large Language Models (LLMs)
Responsibilities
Review and classify content per client guidelines; Investigate and resolve complex content issues; Develop prompt strategies to interrogate LLMs; Analyze model responses for safety and appropriateness; Collaborate on responsible AI governance best practices
Seniority
Individual Contributor