Group Senior Quality Improvement Specialist
Core
Analyze customer feedback and quality data to identify patterns, lead root cause investigations, and drive cross-functional improvements in manufacturing processes.
Role type
Senior individual-contributor quality improvement specialist
Builds
Measurable and lasting improvements in product quality and manufacturing processes across global factories
Domain
Industrial manufacturing (stone wool production)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
structured problem solving, RCA, CAPA, FMEA, statistical analysis, cross-functional influence, data interpretation, risk assessment
Preferred skills
experience with digital transformation initiatives, quality audit implementation, mentoring quality communities
Technologies
RCA, CAPA, FMEA, statistical tools
Responsibilities
Analyze customer complaints and quality incidents to identify recurring problems; Lead structured investigations using RCA and FMEA; Drive cross-functional quality improvements from definition to verified results; Provide hands-on support to manufacturing sites for complex quality problems; Identify product quality risks and strengthen preventive controls; Support quality audits and maturity assessments.
Seniority
Senior, hands-on IC
