Retail Online/Ecommerce Order Picker (BOPIS) 5am-10am

Austin-5400 Brodie Ln Ste 350, USFull-time2026-11-10 → 2026-11-11

Core

Provide friendly customer service, assist with shopping and checkout, and support omnichannel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) in a retail art and craft store.

Role type

Retail associate (customer service & omnichannel fulfillment)

Builds

Customer shopping experiences, checkout transactions, and store inventory availability

Domain

Retail (Arts & Crafts)

Deliverable

product features

Required skills

Customer service, cash handling, merchandise recovery, truck unloading, stocking, planogram execution, VOC survey administration, rewards program enrollment

Preferred skills

Retail or customer service experience

Responsibilities

Help customers locate products and provide solutions, execute cash handling to standards, engage customers on rewards programs, assist with BOPIS and SFS processes, participate in truck unloading and stocking, complete merchandise recovery and maintenance, perform Store In Stock Optimization (SISO), support shrink and safety programs

Seniority

Entry-level, hourly team member

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf