PT sales manager
Core
Lead store sales operations, coach team on selling behaviors, and drive execution of in-store programs and omni-channel fulfillment.
Role type
retail store sales manager
Builds
store sales performance, customer experience, and operational compliance
Domain
retail (arts & crafts, framing, party supplies)
Deliverable
product features
Required skills
retail leadership, team coaching, SOP adherence, POS operations, inventory management, customer service, loss prevention, event operations, omni-channel fulfillment
Responsibilities
Coach team on best-in-class selling behaviors and customer experience; Ensure execution of company policies and SOPs; Provide manager-on-duty coverage and maintain floor leadership; Oversee in-store programs including balloons, birthday parties, and custom framing; Drive sales and operational excellence in specialty departments like Knit & Sew Shop; Support BOPIS and Same Day Delivery operations; Train and develop team members through structured onboarding; Partner in asset protection and shrink reduction.