Retail Seasonal team member online order filler
Core
Provide friendly customer service, assist with shopping and checkout, and fulfill online orders via BOPIS and SFS in a retail art and craft store.
Role type
Retail associate (seasonal)
Builds
Customer shopping experience and online order fulfillment
Domain
Retail (Arts & Crafts)
Deliverable
product features
Required skills
Customer service, cash handling, merchandise recovery, truck unloading, stocking, planogram maintenance, BOPIS/SFS processes, VOC survey administration
Preferred skills
Retail or customer service experience
Technologies
POS systems, BOPIS, SFS, VOC survey tools
Responsibilities
Help customers locate products and provide solutions; execute cash handling to standards; engage customers on rewards programs; assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS); participate in truck unloading, stocking, and planogram processes; complete merchandise recovery and maintenance; perform Store In Stock Optimization (SISO) duties; support shrink and safety programs.
Seniority
Entry-level, seasonal