Retail - Service Team Member
Core
Deliver friendly customer service, assist customers in shopping and locating products, and manage checkout operations in a retail store.
Role type
retail service team member
Builds
customer shopping experience and store merchandise availability
Domain
retail
Deliverable
product features
Required skills
customer service, cash handling, merchandise recovery, truck unloading, stocking, planogram execution, Buy Online Pickup in Store (BOPIS), Ship From Store (SFS), shrink prevention, safety compliance
Preferred skills
retail experience, customer service experience
Technologies
POS systems, custom framing equipment (glass cutter, heat press)
Responsibilities
Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Omni channel processes, participate in truck unload and stocking, perform merchandise recovery and maintenance, support shrink and safety programs, adhere to Standard Operating Procedures
Seniority
entry-level