Sales Manger
Core
Lead a high-performing selling culture across the store, driving sales results and an engaging customer experience while overseeing front-end and service operations.
Role type
retail store manager
Builds
store sales, customer experience, and operational continuity
Domain
retail (arts & crafts, framing, party supplies)
Required skills
retail leadership, SOP adherence, customer experience coaching, POS system management, team training, asset protection, omni-channel fulfillment
Preferred skills
none stated
Technologies
POS, Self-Checkout systems
Responsibilities
Assist Store Manager in leading adherence to SOPs and Company programs; Model and coach best-in-class Customer Experience and ART of Selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Promote and enroll customers in the Loyalty Rewards Program; Champion MCC/Extend services; Drive sales in the Knit & Sew Shop; Ensure efficient execution of BOPIS and Same Day Delivery; Support Custom Framing operations; Train and develop team members; Partner in maintaining Asset Protection practices.
Seniority
Mid-level, hands-on IC